Shipping | FAQ | Policies
Processing and Shipping Times:
Order processing for custom orders (boxes, grids, and other made-to-order items) is 1-2 weeks. Everything else is 2-5 business days (I'm working hard to process orders as quickly as possible and appreciate your patience and understanding) and then delivery takes an additional 2-5 days.
Once your order ships, you will receive shipping confirmation via email (this email will include your tracking number as well).
Orders are gently wrapped and come in either an organza/muslin bag or jewelry box. All Crystals are cleansed and charged before shipping. ONLY collections of Crystals will be labeled (single stones do not come labeled unless you email me and request it).
Metaphysical guides are included with any Crystal purchase.
For security reasons, I only ship to countries that offer delivery confirmations. These countries include:
USA, Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, France, Finland, Germany, Gibraltar, Great Britain and Northern Ireland, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, and Switzerland.
If you do not see your country on this list, we do not ship there at this time. We apologize for any inconvenience and look forward to the postal service updating delivery confirmations to more countries in the future. Thank you for your understanding.
If you DO see your country on the list above, please place your order on my Etsy shop HERE (this site only offers domestic shipping at this time)
Returns and Exchanges: